Your organization faces significant liability when taking over a file: was the previous agent acting legitimately? Did the principal actually lack capacity? The lack of standardized capacity assessment and POA validation creates ambiguity, exposing your firm to legal challenge, costly delays, and reputational risk when acting on a client’s behalf.
This uncertainty compromises your ability to act decisively, increases your legal risk, and hinders timely intervention for the client.

Substitute Decision-Making Hub is Canada's central platform dedicated to creating a national standard of protection for vulnerable individuals. For Professional Decision-Makers, we are your essential partner in mitigating liability and streamlining decision-making activation.
Your role demands the highest standard of fiduciary duty and legal compliance. Our collaborative ecosystem directly solves the challenges of unclear authority, client protection, and managing contested files.
Substitute Decision-Making Hub provides the collaborative framework needed to achieve clear, trustworthy, and compliant substitute decision-making. By joining our community, you gain access to the collective development of our five essential Bridges:
By joining the Substitute Decision-Making Hub, you gain the tools for confident, compliant, and defensible fiduciary decision-making.
Ready to streamline your activation process and manage liability?