Your admissions and care management teams are often required to accept a Power of Attorney (POA) for both finance and personal care as part of the intake process. However, the lack of standardization forces your staff to spend valuable time trying to verify old, ambiguous, or possibly revoked POAs, and struggle to confirm a new resident’s current capacity to sign housing contracts or care agreements.
This creates a high-risk scenario that leads to family disputes, delayed admissions, and significant liability when a financial POA is misused by an agent.
Substitute Decision-Making Hub is Canada’s central platform dedicated to creating a national standard of protection for vulnerable individuals. For the Retirement Home Sector, we are your key partner in streamlining intake, protecting residents, and managing liability.
Your facilities serve as a major transition point for substitute decision-making. Our collaborative ecosystem directly solves the challenges of POA acceptance, capacity documentation, and establishing a safe care environment from Day One.
Substitute Decision-Making Hub provides the collaborative framework needed to achieve clear, trustworthy, and compliant substitute decision-making throughout a resident’s stay. By joining our community, you gain access to the collective development of our five essential Bridges:
By joining The Substitute Decision-Making Hub, you move beyond paperwork management. You become a powerful force for systemic change, standardizing intake and providing the highest level of fiduciary care and safety to your residents.
Ready to streamline your intake process and elevate resident safety?